How long your cards take to produce, how they ship from our Phoenix, Arizona facility, what it costs, and what we do when a shipment goes wrong.
Last updated: October 22, 2026Your total delivery time is production time + shipping time. Production time starts only after both (a) written proof approval and (b) payment in full have been received. Shipping time begins when the carrier collects the package.
| Product | Standard Production | Rush Production |
|---|---|---|
| Membership Cards | 5–7 business days | 48 hours |
| Loyalty & Gift Cards | 5–7 business days | 48 hours |
| QR & Barcode Cards | 5–7 business days | 48 hours |
| Employee ID Badges | 5–7 business days | 72 hours |
| Event Passes | 4–6 business days | 48 hours |
| NFC Smart Cards | 7–9 business days | 72 hours |
| Hotel Key Cards | 7–10 business days | Not available |
| PVC / NFC Business Cards | 6–8 business days | 72 hours |
Rush production is subject to capacity and material availability and carries an additional fee quoted at the time of order. Business days exclude weekends and US federal holidays.
We ship to all 50 US states, the District of Columbia, Puerto Rico, Guam, the US Virgin Islands and APO/FPO/DPO addresses. At this time we do not routinely ship outside the United States; international business inquiries are handled case by case — please contact us for a quote including duties and brokerage.
| Service | Transit Time (from dispatch) | Rate |
|---|---|---|
| USPS Ground Advantage | 2–5 business days | From $8.95 |
| UPS / FedEx Ground | 1–5 business days | From $12.95 |
| UPS / FedEx 2-Day | 2 business days | From $24.95 |
| UPS / FedEx Overnight | 1 business day | From $42.95 |
| Freight (pallet, 10,000+ cards) | 3–7 business days | Quoted |
| Free Ground Shipping | 2–5 business days | Free on orders over $500 |
Rates are calculated by weight, dimensions and destination and are shown at checkout or on your invoice before payment. Oversized, split or multi-address shipments are quoted separately.
Every shipment includes a tracking number, emailed to you on dispatch. Tracking becomes active once the carrier scans the package, typically within 12–24 hours of collection. If you have not received a tracking number within two business days of your estimated dispatch date, contact us and we will trace the job immediately.
Transit times are carrier estimates, not guarantees. We are not liable for carrier delays caused by weather, volume surges, mechanical failure or events outside our control. If your package is overdue by more than 7 business days with no tracking movement, we will open a trace and, where the carrier confirms loss, reprint and reship at no charge to you.
Inspect your package before signing where possible. Note visible damage with the driver, keep all packaging, photograph it, and notify us within 48 hours. We will file an insurance claim with the carrier and reprint once the claim is acknowledged. See our Refund & Return Policy.
You are responsible for providing a complete, deliverable address. If a package is returned to us as undeliverable, we will reship at your cost. If an address correction is needed after dispatch, carrier fees apply. We cannot redirect shipments to a different state once in transit.
Once a carrier marks a package as delivered, risk of loss passes to you. If you believe a package was stolen after delivery, contact us — we will help you file a carrier claim and a police report where appropriate, though DATAMAP INC is not responsible for theft after delivery.
For franchise and multi-site programs we can split one production run across multiple delivery addresses. Provide a distribution list (CSV or XLSX) at the time of order. Split shipments are charged per destination and may add one business day to dispatch.
Cards are counted, shrink-wrapped in stacks (typically 100 per wrap) and packed in rigid cartons with void fill to prevent movement in transit. Each carton is labeled with your job number and quantity. Discrete, unbranded outer packaging is available on request at no extra charge.
Orders shipped to Arizona are subject to applicable state and local sales tax unless a valid exemption certificate is on file with us before invoicing. Tax for other destinations is your responsibility as the purchaser where applicable.
We do not produce or dispatch on US federal holidays. During peak periods (November–December and major event seasons) lead times may extend; we publish any change on our website and confirm your delivery estimate before you approve the proof.